Posts Tagged ‘motivation’

two cents: he said some important stuff, I think

When I give presentations or speeches to my staff I can see that they’re forcing themselves to listen or pretend to be engaged. How can I make my speeches more memorable and interesting?

There are many ways to engage your audience. You remind me of a restaurant manager who gave the same speech about increasing sales and improving customer service to his staff everyday. He always ended his speech with “Remember, the customer is always right”. He never listened to his staff. He never asked them for any feedback. He never changed his technique. Do you know which restaurant I’m talking about? Well, I can’t remember. They shut down. Communicating with staff or any kind of public speaking whether to motivate or to inform depends on key ingredients. Start by telling stories. You can see how the restaurant story can get your attention. Stories engage us and make the point more memorable.

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