Posts Tagged ‘competition’

two cents: mysteries of awards

Many of our competitors brag about the different awards they won in the last few years. The application and qualification processes are time consuming. Is it really worth it? Do customers actually care about companies who have won awards?

Breaking News: The security guard in your apartment building won the “Super Security Guard of the Year” Award. Sweet, but it’s not something that will make you decide to stay if you were not satisfied with the property management standard of service. However, let’s take a look at your security guard for a moment. Knowing about the award, he became familiar with the rules and started to improve his performance, appearance and efficiency so he’s ready for the committee’s review. The security guard’s real benefit was the journey he was on to up his game. Even if he didn’t win the award he gained a better performance.

two cents: promo in wonderland

Almost for the entire retail market, summer season means sale, discounts and promotions. The financial crisis forced us to lower our prices below the norm. We can’t afford to go lower one more time. And if we don’t, competition will. We’re stuck. What do you think?

two cents: new franchise.
location ‘unknown’

My partners and I want to bring a Smoothies & Sandwiches franchise to Kuwait, but not sure on location. A mall brings in traffic, but rent is expensive and competition is intense. What if we follow the ‘Blue Ocean Strategy’ and open it away from competition to gain competitive advantage? What are your thoughts on that?