branded for life

If you talk to any of our departments’ heads individually, you would see how much each cares about his or her department. If you see the overall vibe and performance of the company, you would think that nobody is dedicated; otherwise, the business would’ve been in a much better shape. Where’s the missing link? ...read more

There are rumors in our company that it will be sold in the coming quarter. Some employees have already started to look for new jobs. The owners are not saying a word. Almost everybody is worried, should I? ...read more

My team suggests ideas during our strategic planning meetings that are not the best or most efficient solutions. How do I give them feedback without destroying their creativity or enthusiasm? ...read more

HR and management are making a big deal about not sending funny emails internally. Where’s the harm in emailing some humor to my colleagues? It makes us closer and we have fun during the day to bear the pressure of work.

I can understand why emails are like quicksand for some people in the workforce. Let’s imagine for a minute that emails never existed. Would you call a number of coworkers to tell them a funny story you heard yesterday from a friend? Better yet, how would you feel if a colleague called you every few minutes to tell you a joke or an interesting piece of general news? If receiving personal emails doesn’t affect your productivity that doesn’t mean it won’t affect others’. Also, in today’s world there’s an email overload in general, so, adding to it won’t win you points. ...read more

It’s difficult giving employees criticism about their performance without irritation showing on their faces and in their tone of voice and a lack of interaction for a few days after the talk. How can I let them know where they went wrong without the drama?

Would a T-shirt from the kids’ section fit you if I gave it to you as a gift? Unless, you’re a magic elf, the answer is no. Why? Because it doesn’t fit. You have to find out the best way that works for each employee. And when you provide constructive criticism be specific. Don’t say, “You did this mistake and it was wrong. Don’t do it again.” Instead, say, “Your action in project ABC was not up to your usual standard and this is how it affected the company…” Also, don’t have a bad-news-face when you talk to them about it. Here’s your roadmap: ...read more

Last year, we inherited the family business. My brothers and sisters are not interested in running the company. I feel pressured to step up for the role and I know that I’m not qualified for this responsibility. I suggested hiring someone to manage, but there’s a concern about being taken advantage of since we’re not business savvy. What do you think? ...read more

My business partner and I are driving each other crazy. Since the recession in 2008, I paid more attention to the company and I’m not happy with the way my partner has been managing. Everything is manual and there are no processes whatsoever. He doesn’t understand the value of automation. Every month we have a heated discussion. Any advice before I bang my head to the wall? ...read more